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�몢諛붿씠 : 臾댄븳 �긽�긽�젰怨� 李쎌“�쟻 由щ뜑 |
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| 저자 | �꽌�젙誘� |
| 출판사 | 湲�濡쒖뿰 |
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What You Don"t |
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| 저자 | Jeffrey A. Kottler |
| 출판사 | Oxford University Press |
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[GT] 由ы뒳 �씠�삩 諛고꽣由ъ쓽 吏꾪솕 |
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| 理쒓렐 ��똍ature Energy��띿뿉�꽌 諛쒗몴�맂 諛붿�� 媛숈씠, 由ы뒳 �씠�삩 諛고꽣由ъ쓽 吏묒쟾�옣移�(current collector)�뿉 �뤃由щ㉧��� �궡�솕�옱瑜� 異붽���븯硫� 諛고꽣由ш�� �뜑 媛�蹂띻퀬 �븞�쟾�빐吏먭낵 �룞�떆�뿉 �슚�쑉��� 20% �긽�듅�븯�뒗 寃껋쑝濡� �굹����궗�떎. |
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�깉濡쒖슫 湲곗��(New Normal) 紐� |
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| 寃쎌젣 二쇨린 �긽 �쁽�옱 �뼱�뵒�뿉 �쐞移섑빐 �엳�뒗吏�, �븵�쑝濡� �뼱�뼡 諛⑺뼢�쑝濡� �뼢�븯寃� �맆吏�, �긽異⑸릺�뒗 寃쎌젣 吏꾨떒�씠 洹명넗濡� 留롮�� �씠�쑀瑜� �씠�빐�븯怨� �떢���媛�? 洹몃젃�떎硫� 吏��궃 2�뀈 �룞�븞 泥섑빐�삩 鍮꾩젙�긽�쟻�씤 �긽�솴�쓣 癒쇱�� �씠�빐�빐�빞 �븳�떎. �쁽�옱�쓽 �쐞湲곕�� 踰쀬뼱�굹�뒗 諛⑸쾿怨� "�깉濡쒖슫 湲곗��(New Normal)"�뿉 洹�瑜� 湲곗슱�뿬�씪.<br> |
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The 24-Hour Customer |
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| 저자 | Adrian C. Ott |
| 출판사 | HarperBusiness |
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